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REDEMPTION GUIDE

How to redeem a Claude gift subscription

Redeeming is a web action on the recipient's own Claude account. The important work happens before the final confirmation: check the signed-in account, current billing channel, gift age, and whether another gift is already active.

On this page

  1. Redeem the gift on the web
  2. What happens to an existing web subscription
  3. Active iOS or Android subscriptions must finish first
  4. Expiry and stacking are separate rules
  5. If redemption does not work

Redeem the gift on the web

Anthropic's official flow accepts the delivered gift link or a gift code entered at claude.ai/gift/redeem. You may sign in to an existing account or create a new one. No recipient credit card is required for the gift redemption itself.

  1. Open the official gift link. Use the link delivered with the order, or open Claude's official gift redemption page and enter the gift code.
  2. Sign in on the web. Sign in to the Claude account that should receive the gift, or create an account if you do not already have one.
  3. Check the account shown. Before confirming, verify that the correct customer-owned account is signed in. The gift becomes tied to the account that redeems it.
  4. Confirm redemption. Complete the web redemption flow. The recipient does not need to add a credit card for the gift itself.

What happens to an existing web subscription

Anthropic describes different outcomes according to the current web plan and the gift tier. This is not a universal 'replace my plan' action, so compare the combination before confirming.

  • New or Free account: the gifted plan starts immediately.
  • Web Pro plus Pro gift: the Pro term is extended.
  • Web Pro plus Max gift: the account is upgraded for the gift term; the Pro plan resumes afterward and unused Pro billing time is credited under Anthropic's rules.
  • Web Max plus a lower-tier gift: Anthropic says the gift value becomes account credit for future invoices.
  • Web Max plus the same or a higher Max tier: the plan is extended or upgraded as applicable.

Active iOS or Android subscriptions must finish first

If the account has an active Claude subscription billed through the App Store or Google Play, Anthropic requires the recipient to wait until that mobile subscription ends. Gift redemption is then completed on the web.

Anthropic's redemption guide also says the gift will not expire while the recipient waits for the mobile subscription to end. Keep the gift email or link safe and re-check the provider instructions when the mobile term finishes.

Expiry and stacking are separate rules

The general rule is that the gift expires 365 days after its purchase date. Separately, Anthropic says recipients cannot redeem multiple gifts at one time or stack redemptions. Buying several codes does not create one combined multi-year balance.

Because the purchase date starts the general expiry clock, do not order an additional gift simply to hold it indefinitely. Check the current account state first.

If redemption does not work

Confirm that you are signed in on the web, that the account is in a supported location, and that an app-store subscription has actually ended. If the link was emailed, check spam and confirm the full link was copied. For provider-side error messages, Anthropic Support controls the account and redemption system; the independent store cannot override it.

Official provider sources

ClaudeGiftPay checks provider facts against the sources below. Anthropic can change prices, features, supported locations, limits, and gift rules. Use the linked provider pages for the latest controlling information.

Facts reviewed: 21 Sep 2026.

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